Agora Hub Privacy Policy
Last updated: [08/2025]
This Privacy Policy explains how Agora Hub (“we”, “us”, “the Company”) collects, uses, stores, and discloses your personal information when you visit our website or use our services.
1. What Information We Collect
We collect personal information directly from you or through your interaction with our website:
– Identity Data: Name, surname, email, phone number.
– Payment Information: Credit card, bank account (via secure payment providers).
– Technical Data: IP address, browser type, operating system, connection timestamps.
– Usage Data: Pages visited, session duration, learning interests.
– Communication and marketing preferences.
2. How We Use Your Data
We use your data for the following purposes:
– Registering and managing your account.
– Enrolling in courses or programs.
– Providing customer support.
– Sending notifications, newsletters, and offers (with your consent).
– Analyzing and improving our website’s performance.
– Complying with legal obligations.
3. How We Collect Information
Information is collected:
– Through registration and contact forms.
– During purchases or course participation.
– Via cookies and similar technologies.
– From third-party providers (e.g., payment platforms, analytics tools).
4. Cookies and Similar Technologies
Our website uses cookies to enhance your experience and gather statistics. You can manage or disable cookies through your browser settings.
5. Legal Basis for Processing (GDPR)
For EU visitors, data collection is based on:
– Contract performance (e.g., course registration).
– Your consent (where required).
– Legal obligations or legitimate interests, such as system security.
6. Sharing with Third Parties
We do not sell personal data. We may share it with trusted service providers for:
– Payment processing.
– Website traffic analysis.
– Hosting and technical support.
7. International Data Transfers
Your data may be transferred and processed outside your country. We take all necessary steps to ensure these transfers are secure and GDPR-compliant.
8. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including encryption, firewalls, and access controls.
9. Your Rights
Depending on your location, you may have rights such as:
– Accessing your data.
– Rectifying or deleting it.
– Restricting or objecting to processing.
– Data portability.
– Filing a complaint with a supervisory authority.
To exercise your rights, contact us at privacy@agorahub.org.
10. Children’s Privacy
Our website is not intended for children under 18. We do not knowingly collect personal data from children. If such data is identified, we will delete it promptly.
11. Opt-Out Rights
You can opt out of:
– Newsletters by clicking ‘unsubscribe’.
– Cookies via browser settings or provided tools.
– Personalized ads using mechanisms like Global Privacy Control (GPC).
12. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.